Purchases

Once an order is placed, your order is processed. It takes 48 Hours to confirm payment with the bank. Once payment is confirmed with bank, your order is packed and shipped. Once your order is shipped, you will receive an auto email with tracking details on your registered email with the website.

Returns

Ancient Baba offers a 100% money back guarantee. If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charges and gift-wrapping where appropriate). Returns for refund must be received back into the warehouse within 15 days from the date of delivery. When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods. Requests for return or replacement will be acceptable only within 48 hours after delivery of the product. In a few cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner. Replacement is subject to availability of stock with us. In case a replacement is not available, we will refund the amount for the same. Please note that a 100% refund is applicable to orders cancelled before they are shipped from the warehouse.

Returns - If the seal is not broken

Customer can return the product and get a full refund or exchange the product for another one of same or lesser price. Refer to Returns - In General section of this page for details.

Returns - If the seal is broken

We still offer a 100% return guarantee with refund or replacement provided:

- The product is returned within 48 hours of delivery and reaches our warehouse within 15 days

- The product is not damaged due to misuse/overuse

- A customer does not return or replace the same product twice and the number of products returned is not more than 3

- The Serial Number/Batch Number of the product is not tampered with

- Product has not been consumed more than 20%.

Getting in touch

For any Clarifications, Cancellations & Shipping concerns, please feel free to call or WhatsApp us on our Helpline Number or send us an email.